Shipping policy

Perfect 👍 — let’s create a Google-compliant, POD-friendly Shipping Policy for 911 Creative Studio.

Since you’re selling print-on-demand + digital downloads, this needs to clearly explain:

Processing time
Shipping timeframe
Made-to-order production
Delays
Digital delivery

Google looks for clarity and transparency.

You can copy and paste this directly into:

Shopify → Settings → Policies → Shipping Policy

📦 911 Creative Studio Shipping Policy

Shipping Policy
Last updated: February 2026

Thank you for shopping with 911 Creative Studio. We are a Pennsylvania-based small business creating fire and EMS themed products. Many of our items are made to order through trusted print-on-demand partners.

📦 Order Processing Time

All physical products are made to order.

Processing time typically takes 2–5 business days before shipment.
During peak seasons or holidays, processing may take slightly longer.

You will receive a confirmation email once your order has shipped.

🚚 Shipping Time

Estimated shipping times after processing:

United States: 3–7 business days
International: 7–21 business days

Shipping times are estimates and may vary due to carrier delays, weather, or holidays.

💲 Shipping Costs

Shipping costs are calculated at checkout unless a free shipping promotion is active.

📦 Tracking Information

Once your order ships, you will receive tracking information via email.

Please allow 24–48 hours for tracking updates to appear.

📬 Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout.
911 Creative Studio is not responsible for orders shipped to incorrect addresses provided by the customer.

🌎 International Orders

International customers are responsible for any customs fees, duties, or taxes required by their country.

📥 Digital Downloads

Digital products are delivered electronically and are available immediately after purchase or via email download link.
No physical item will be shipped for digital purchases.