Refund policy
📦 Return & Refund Policy
Last updated: 1/28/2026
Thank you for shopping with us! We want you to love your order. Please review our return policy below.
🛍 Physical Products (Apparel, Merchandise, Printed Items)
We accept returns on physical products within 14 days of delivery.
To be eligible for a return:
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Item must be unused and unworn
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Must be in original condition
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Must be returned in original packaging
Non-returnable items include:
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Custom or personalized items
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Clearance or sale items
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Gift cards
Damaged or Incorrect Orders:
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with:
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Your order number
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A photo of the item
We will gladly replace or refund the item at no cost to you.
Return Shipping:
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
💾 Digital Products (Downloads, Printables, Files)
Due to the nature of digital products, all digital sales are final and non-refundable once the file has been downloaded.
If you experience trouble accessing your file or receive a corrupted file, please contact us and we will assist you promptly.
💳 Refunds
Once your return is received and inspected:
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Approved refunds will be processed back to your original payment method
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Refunds typically appear within 5–10 business days, depending on your bank
Shipping costs are non-refundable unless the return is due to our error.
📩 Contact Us
For any return or refund questions, please contact us at:
nhereda@gmail.com